Legal
Privacy Policy
Effective: May 2026
PSI Molded Plastics (“PSI,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, including contact forms, request-for-quote forms, and other online inquiry forms.
By using our website or submitting information through our forms, you acknowledge that we may collect and use your information as described in this Privacy Policy.
Information We Collect
We may collect personal and business information that you voluntarily provide through our website, including:
- Name
- Company name
- Job title
- Email address
- Phone number
- Mailing address
- Project details or request information
- Product, tooling, manufacturing, or quote-related information
- Any other information you choose to submit through a website form
We may also collect limited technical information automatically when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referring website
- General usage and analytics data
How We Use The Information
We may use the information we collect to:
- Respond to your inquiry
- Contact you about your request
- Provide quotes, project information, or customer support
- Evaluate potential business opportunities
- Communicate with you by phone, email, or one-to-one text message
- Improve our website, services, and customer experience
- Maintain internal business records
- Send occasional business or marketing communications, where permitted
- Comply with legal, regulatory, or contractual obligations
We do not use website form submissions to enroll individuals in automated text-message marketing campaigns.
Business Communications
If you submit a website form, PSI may contact you using the contact information you provide, including by phone, email, or one-to-one text message, for purposes related to your inquiry or business request.
If we send marketing emails, we will provide a way to unsubscribe or opt out of future marketing emails, as required by applicable law.
How We Share Information
We may share information with trusted service providers who help us operate our website, manage form submissions, store files, communicate with prospective customers, or support business operations. These service providers may include:
- Website hosting providers
- Website developers or administrators
- Cloud storage providers, including Dropbox
- Email service providers
- CRM or sales management tools
- Analytics providers, including Google Analytics
- Other vendors who support our business operations
We do not sell personal information submitted through our website forms.
We may also disclose information if required to do so by law, regulation, legal process, or government request, or if necessary to protect our rights, safety, property, customers, or business operations.
Dropbox and Form Storage
Information submitted through our website forms may be stored in Dropbox or another cloud-based storage system used by PSI for business record keeping. Access to submitted form information is intended to be limited to authorized PSI personnel and service providers who need the information for business purposes.
Cookies and Website Analytics
Our website uses cookies and similar technologies to help the website function, understand how visitors use the site, and improve website performance and content.
We use Google Analytics to collect information about website traffic and usage patterns. Google Analytics may collect information such as pages visited, time spent on pages, browser type, device type, referring website, general location information, and other usage data.
You can control cookies through your browser settings. You may also be able to opt out of Google Analytics tracking by using tools provided by Google or by adjusting your browser and privacy settings.
We do not use Google Analytics to collect information submitted directly through our website forms, such as your name, company name, email address, phone number, or project details.
Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, maintain business records, support customer and prospective customer relationships, comply with legal obligations, resolve disputes, and enforce agreements.
When information is no longer needed, we may delete, archive, or de-identify it in accordance with our business practices and legal obligations.
Your Privacy Choices
You may contact us to request that we:
- Update or correct your information
- Remove you from marketing email communications
- Delete certain information, where applicable
- Provide information about how your personal data is used, where required by law
You may opt out of marketing emails by using the unsubscribe link included in our marketing emails or by contacting us directly.
State Privacy Rights
Depending on where you live and whether applicable privacy laws apply to PSI, you may have additional rights regarding your personal information. These may include the right to access, correct, delete, or obtain a copy of certain personal data, or to opt out of certain types of data use.
To submit a privacy-related request, please contact us using the information below.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website. However, no website, email system, cloud storage platform, or electronic transmission is completely secure. We cannot guarantee absolute security.
Children's Privacy
Our website is intended for business and professional users. We do not knowingly collect personal information from children under the age of 13.
Links to Other Websites
Our website may contain links to third-party websites. PSI is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
CONTACT US
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:
PSI Molded Plastics
5 Wickers Drive
Wolfeboro, NH 03894